Venue Manager
Job Description
The Saigon Grand Center (The SGC), with rich infrastructure and financial resources, will lead and elevate the diverse communities in Southern California through the production of well-executed performances and the hosting of events accessible to a variety of ages. The SGC aims to celebrate the cultural diversity, bridge the gap between different generations, and ensure the legacy of not only Vietnamese-American culture but also the multi-cultural communities is preserved for future generations.
Key information provided:
Tradition, infrastructure, influence, financial power
Elevate Vietnamese Community in SoCal
Bridge generational gap
Legacy for future generations
Preserve and promote Vietnamese cultural heritage
Detail:
Function: The Events and Venue Manager will have primary responsibility of creating, maintaining, and modeling exemplary experiences for the SGC’s internal and external event clients. This includes but is not limited to creating and implementing strategy and new training tools for the event staff, supervising the event staff and be a liaison for event clients.
Schedule: Full-time, with regular weekend, evening, and holiday hours. The actual schedule will be based upon SGC events and organizational needs.
Primary Responsibilities:
Managing all maintenance and repairs of the venue grounds, property, equipment, and facilities.
Ensuring that the venue and facilities are clean and organized.
Managing all bookings for events and liaising with the clients to determine event requirements.
Preparing venue hire packages and pricing options and negotiating with clients.
Supervising all staff including groundsmen, event staff, and maintenance personal.
Scheduling and coordinating the rental of sound equipment, furniture, and other venue equipment.
Liaising with catering services and supervising their requirements and logistics.
Promoting the location and events through a variety of marketing channels such as social media.
Supervising the operations of events and tending to any incidents or queries.
Managing all administrative tasks such as insurance, booking schedules, and invoicing.
Communicating and enforcing all security regulations and protocols.
Oversee the daily operation of a specific show venue and/or area, including managing staff and process/procedures and providing necessary support for the operations
Requirements
Associates or bachelor’s degree in event management, business, hospitality, or related field of study is preferred
Minimum of two years’ experience in guest service, event, and venue management
Bilingual Vietnamese and English
Excellent communication skills, both written and verbal
Strong organizational skills
Strategic thinking
Ability to solve complex problems and independently make decisions
Ability to work independently as well as in a team environment
Working knowledge of Microsoft Office suite
Ability to work a flexible schedule including nights and weekends when needed
Benefits
401K
Health Insurance
Paid time off (vacation & sick leave)
In-house cafeteria with exclusive discount for employees
Offering accommodation
Willing to reimburse relocation costs